Contact information
CONTACT LXRY HABITS
Luxury Hair. Exceptional Service.
Welcome to LXRY Habits Customer Care.
We're here to assist you with product inquiries, order updates, shipping information, and your overall shopping experience.
Whether you're preparing for a special occasion, selecting your next luxury hair install, or checking on an existing order, our team is happy to assist.
GET IN TOUCH
Website Contact Form
Submit your inquiry through our Contact Us page at lxryhabits.com.
Live Chat
Use the chat feature on our website for product questions and order assistance when available.
Text Customer Support: (770) 778-6571
SMS inquiries only. This number does not accept customer service phone calls.
Facebook Messenger
Connect with us through our official LXRY Habits Facebook business page.
CUSTOMER SERVICE RESPONSE TIMES
We aim to acknowledge customer inquiries within 48 hours of receipt.
Some order inquiries, shipping investigations, and product concerns may require additional time to resolve.
ORDER ASSISTANCE
For faster assistance, please include your order number and a brief description of your inquiry.
For damaged or incorrect merchandise, photographs may be requested to help us review the issue.
SHIPPING & RETURNS
Pre-order hair requires up to 3 business days for processing, followed by up to 5 business days for shipping.
Please allow an estimated 8 business days for pre-order delivery and order ahead for birthdays, vacations, weddings, and special occasions.
Due to hygiene considerations, non-defective hair products are final sale. Please review our Shipping Policy and Return and Refund Policy for full details, including remedies for incorrect or defective merchandise.
Thank you for shopping LXRY Habits.
Your Beauty Life. Curated.