LXRY HABITS — SHIPPING POLICY

Effective Date: October 9, 2026

At LXRY Habits, we are committed to providing a seamless shopping experience and keeping our customers informed throughout the fulfillment and delivery process.

Please review our shipping policy carefully before placing your order.

IN-STOCK HAIR ORDERS

In-stock items are products currently available for fulfillment.

Orders for in-stock hair are processed according to the estimated processing timeframe displayed on the applicable product page or during checkout.

Once shipped, standard delivery may take up to 5 business days, depending on the destination and shipping carrier.

Customers will receive tracking information when their orders are dispatched.

PRE-ORDER HAIR — PLEASE READ

Certain LXRY Habits products are offered on a pre-order basis and require additional processing before shipment.

Pre-order processing time: 3 business days

Estimated shipping transit time: Up to 5 business days

Total estimated delivery timeframe: Up to 8 business days from order confirmation.

The estimated 8-business-day timeframe includes processing and shipping transit, but does not include weekends or applicable holidays.

These estimates assume normal fulfillment and carrier operations and are not guaranteed delivery dates.

Customers should carefully review product availability and processing information before completing a purchase.

BIRTHDAY, VACATION, AND SPECIAL OCCASION ORDERS

PLEASE ORDER YOUR HAIR IN ADVANCE.

Whether you are purchasing hair for a birthday, wedding, vacation, graduation, photoshoot, or another special occasion, we strongly encourage placing your order well before your scheduled appointment or event.

LXRY Habits cannot guarantee delivery by a specific event date unless a delivery commitment has been expressly confirmed.

We recommend allowing additional time beyond the estimated 8 business days for pre-order hair to account for unforeseen shipping or fulfillment delays.

We are not responsible for missed salon appointments, event expenses, or other incidental costs arising from delivery delays, except where liability cannot lawfully be excluded.

CUSTOM AND SPECIAL-ORDER HAIR

Custom hair products, specialized textures, personalized specifications, and special-order merchandise may require additional processing.

Any processing timeframe that differs from our standard pre-order estimate will be disclosed before purchase.

Customers ordering customized products should plan accordingly and review all specifications before placing an order.

ORDER PROCESSING AND BUSINESS DAYS

Business days are Monday through Friday, excluding applicable holidays.

Processing begins after an order has been successfully received and payment has been authorized.

Processing times and shipping transit times are separate.

Orders placed on weekends or holidays generally begin processing on the next business day.

TRACKING AND SHIPPING CONFIRMATION

Once an order has shipped, tracking information will be provided through the available order notification channels.

Customers are encouraged to monitor their shipment directly through the designated carrier.

Tracking updates may take additional time to appear after a shipping label has been created or a package has been accepted by the carrier.

CARRIER DELAYS

Once an order has been transferred to the shipping carrier, transportation and delivery operations are managed by that carrier.

Unexpected delays may occur due to weather, transportation disruptions, carrier volume, holidays, or other circumstances outside LXRY Habits' direct control.

If a shipment experiences a delay, LXRY Habits will make reasonable efforts to assist by:

• Reviewing the available tracking information.

• Following up on the shipment's status.

• Contacting the shipping carrier as a courtesy when appropriate.

• Providing available updates and working toward a reasonable resolution.

Although LXRY Habits cannot control a carrier's delivery schedule, we remain committed to assisting customers with legitimate delivery concerns.

Carrier delays do not automatically qualify an order for a refund. However, claims involving lost, undelivered, damaged, or otherwise unfulfilled merchandise will be reviewed in accordance with applicable law and payment-provider requirements.

SHIPPING DELAYS BEFORE DISPATCH

If LXRY Habits determines that an order cannot be shipped within the timeframe promised at purchase, we will notify the customer and provide applicable options for consenting to the delay, canceling the order, or receiving a refund as required by law.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing complete and accurate shipping information at checkout.

If an address correction is needed, customers should contact us immediately through our website.

We cannot guarantee that address changes can be completed after fulfillment begins.

Any additional shipping charges resulting from customer-provided address errors may be the customer's responsibility where permitted by law.

SHIPPING CONCERNS AND ASSISTANCE

For questions about your order, tracking, or delivery, please contact LXRY Habits through our website's Contact Us page or available chat feature.

We aim to acknowledge customer inquiries within 48 hours of receipt.

By placing an order, customers acknowledge that they have had an opportunity to review our disclosed shipping and processing estimates. This acknowledgment does not waive any rights provided by applicable law.

Last Updated: October 9, 2026